Q & A For Tenants

If you need maintenance at your rental please click here to contact us to report the problem. For police or fire emergencies, dial 911 before calling.

If there is an emergency, please call our office 24 hours a day. Click here for your area contact information. For police or fire emergencies, dial 911 before calling.

Rent is due on the 1st of each month and is considered late at 5:00 p.m. on the 5th day of the month. If payment has not posted by the 5th a  late fee will be assessed. To pay rent online or by mail please click here

Tenants are responsible for maintaining heating filters and fresh smoke detector batteries at all times. This may mean changing them at least twice each year or more frequently as needed. Light bulbs that are easily accessible also need to be maintained by the tenants. In certain situations, yard maintenance may be required. Please refer to your individual Residential Rental Agreement.

Yes, if tenant damage or neglect causes the maintenance problem, you will be charged for it. Also, you can be billed for a service call if you miss an appointment with one of our maintenance contractors

Any and all changes or modifications to the property must be requested to Property Alliance.

Generally yes. However, you must first obtain permission from Property Alliance. At some units you may be prohibited from installing a satellite dish in any location where the dish is visible from the ground or from any other unit in the area. Any cost of installation is at the expense of the tenant. Any damages to the property caused by the installation will be the responsibility of the tenant. Satellite dishes may not be installed on the roof.

No. The Residential Rental Agreement clearly states that the resident shall not sublet any portion of the property or assign the agreement without written consent from Property Alliance.

Please refer to your copy of your Residential Rental Agreement. Contact Property Alliance as soon as possible to discuss this situation in detail.

Contact Property Alliance directly for the necessary forms to remove one roommate from the rental paperwork and/or have a new roommate added. Your property manager will discuss the Residential Rental Agreement as well as the procedures for handling the security deposit.

It is important to refer to your Residential Rental Agreement for the specific terms. In most cases, notice to vacate must be received in writing on or before the 1st of the month with a minimum 30-day notice. It is recommended you contact your Property Alliance office, Click here to contact us

It is highly recommended that all tenants carry enough insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details.